When downloading our brochure you are asked to enter your email address,again when submitting an enquiry or comment on our website, as appropriate, you are asked to enter your name, email address, phone number, message or comment to help you with your user experience and to help you with the services of Childline Botswana Trust.

We collect information from you when you download our brochure and when you want to enquire or post a comment.

We may use the information we collect from you when you download our brochure, and when you post a comment or enquiry in the following ways:
To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our website in order to better serve you.
To allow us to better service you in responding to your customer service requests.
To administer a contest, promotion, survey or other site feature.

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
We do use an SSL certificate though we do not collect sensitive and pesonal information like credit card numbers.
We do not use cookies for tracking purposes.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Users will be notified of any privacy policy changes on our Privacy Policy Page.
Users are able to change their personal information:

By emailing us.
By calling us.
By chatting with us or sending us a ticket.

The Fair Information Practices Principles form the backbone of privacy law in Botswana and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur,we will notify the users via the website notification within 1 business day

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

If there are any questions regarding this privacy policy you may contact us using the information below.

childlinebotswana.org

Childline Botswana Trust

Gaborone, Botswana

Block 7, Plot No. 2045,Next to Limkomkwing University

P.O Box 202195,Bontleng

Toll Free: (+267) 0800 300 900

Email: [email protected]

Phone: (+267) 3 900 900

Mobile: (+267) 72 300 901